Privacy Policy

1. Who we are

This website, agnikii.co.uk (“we”, “us”, “our”), is operated as a platform for digital products, services, and published content. We are the data controller for personal data collected through this website. If you have any questions about this policy, please see the Contact section below.

2. Data we collect

We only collect personal data that you actively provide to us.
When you use our contact or enquiry form, we collect:

Your name
Your email address
Any information you choose to include in your message

Our server may also automatically collect basic technical information when you visit, such as your IP address (anonymised where possible), browser type, and pages visited. This data is not linked to your identity.

3. How we use your data

We use your information solely to:

• Respond to enquiries submitted via the contact form
• Fulfil any digital product or service you request
• Improve the website using anonymised usage data
• Meet any legal obligations we are subject to

We will never use your data for unsolicited marketing without your explicit consent.

4. Legal basis for processing

Under UK GDPR and the Data Protection Act 2018, we process your data on the following bases:

• Legitimate interests: responding to enquiries and maintaining website security
  Contract: delivering a digital product or service you have requested
  Legal obligation: where required by applicable law
  Consent: where we ask for your explicit agreement before processing

5. Sharing your data

We do not sell, rent, or trade your personal data. We may share it only where necessary with:

• Our web hosting and infrastructure providers
• Email service providers (to receive your contact form submissions)
• Analytics providers (anonymised data only)
• Legal authorities, if required by law or court order

All third-party processors handle your data in accordance with data protection law.

6. Cookies & analytics

We may use cookies to operate the website and understand how it is used. These fall into two categories:

• Essential cookies: required for the site to function; cannot be disabled
• Analytics cookies: collect anonymised usage data; you may decline these via our cookie notice

You can manage cookies through your browser settings at any time. For more information, visit aboutcookies.org.

7. Data retention

We retain your data only as long as necessary:

• Contact form enquiries: up to 2 years from last contact
  Purchase and service records: 7 years (HMRC compliance)
• Analytics data: anonymised data may be kept indefinitely; any identifiable data is deleted within 26 months

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Restrict or object to how we process your data
• Receive your data in a portable format

To exercise any of these rights, please get in touch with us using the details below. We will respond within one calendar month.

9. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure, including HTTPS encryption. No online transmission is completely secure, but we take every practicable step to keep your data safe.

10. Contact & complaints

For any questions about this policy or to exercise your rights, please contact us via the enquiry form.

If you are not satisfied with our response, you may lodge a complaint with the UK’s data protection authority:

Information Commissioner’s Office (ICO)
ico.org.uk – 0303 123 1113

This policy is governed by the laws of England and Wales and was last updated on 31 March 2026.